Contact

How to place and order:
Thank you so much for choosing Loving U Leather! To get a quote about a custom order, please fill out the contact form at the bottom. After the form is submitted I will send you an email back and we will discuss all of the details.

Custom order payment process:
Once we have every detail established, I will send an invoice to your email. The invoice must be paid in full in order for me to start on your order. If the invoice is not paid within seven days, then the order will be canceled.

Rush orders:
Occasionally I can accommodate rush orders, these orders will be completed after normal business hours which involves an extra fee that varies depending on how fast you need the project and how big of a project it is. Please email me with the subject line "rush order" and I will get back with you as soon as I have the chance to let you know if a rush on your project is an option!

Terms:
Cancellations on custom orders are not accepted but credits can be transferred to other projects as long as I have not started on your project yet. Credit transfers may delay your project, and I will let you know when discussing a credit transfer.

If there are any changes in the order details and/or size please contact me before I finish your order. If you have not contacted me prior to me finishing your item then your request will be denied and returns are not accepted.

Refunds on "in-stock" items are accepted within 14 days of arrival to customer according to the date provided by USPS tracking services. Item MUST be in new condition. You must provide us a tracking number at time of return being mailed. Once we have received your item back we will issue a refund of what you paid minus our 20% restocking fee. If the item is damaged or shows signs of "wear" we ship the item directly back to you and a refund will not be issued. 

Email: lovinguleather@gmail.com